Matthew Wolstenholme: Director

Matthew facilitates ITW's three best practice networks and leads our advisory practice.

His background is in consulting and research in the private and public sectors, working with a diverse range of sectors and clients - from Accenture, to the Council of Europe, the NHS, Rolls Royce and Xerox.

Prior to joining ITW, Matthew was a strategic advisor for e-Government at the Improvement and Development Agency (I&DeA), Local Government’s in house management consultancy. Earlier roles included lecturing on business strategy at Aston Business School. He has a PhD in effective customer engagement, organisation design and the management of IT and a degree in business and psychology.

Peter Norman: Development Director

Peter is responsible for introducing leading organisations to the ITW experience sharing networks and ensuring that the existing participants obtain maximum benefit.

Peter has worked in Europe and the US in similar roles for high level professional groupings and forums concerned in optimising business efficiency through the use of shared experience and technology.

Peter holds a number of professional qualifications in finance, marketing and business administration.

Richard Derham: Principal

Richard facilitates ITW’s local government transformation programme and works on ITW business development.

Richard was formerly Head of Efficiency and e-Government at the I&DeA. Prior to that he held the position of operations director of the Inmarsat e-commerce venture, CIO and UK public sector business development director at Origin and was responsible for KPMG’s Central Government IT PFI advisory and local government service improvement consultancy.

Mark Merritt: Network Manager

Mark joined ITW in 2006 and manages ITW's five networks. Mark has also worked on advisory assignments including those with NHS PASA and CLG.

Prior to ITW Mark was the marketing manager for a London restaurant chain and also spent time in Kenya working on the business development strategy for Africa’s largest retail group.

Mark holds a BA (Hons) in business and management from Oxford Brookes University and the FSA Investment Management Certificate.

Olivia Rogers: Series Manager

Olivia joined ITW in May 2007 and manages ITW's thought leadership series for members, bringing together senior professionals from the public and commercial sector. She also worked on the advisory assignments for NHS PASA and CLG.

Prior to joining ITW Olivia worked in media. She previously spent a year working in France in hospitality as well as studying sociology in Santiago, Chile.

Olivia holds a BA (Hons) in hispanic studies from the University of Leeds.

Susi Drummond Moray: Network Coordinator

Susi co-ordinates the networks and organises the best practice meetings. Prior to joining ITW Susi undertook an internship for Savills and taught English in Argentina.

Susi holds a BA (Hons) in French, Spanish and Management Studies at Newcastle University.