How can we improve policy making and delivery through better use of technology, including social media? How can we ensure that the key changes taking place in government procurement and programme management are widely adopted? What will be the real implications of the Civil Service Reform Plan?
How can we construct and sustain an integrated system of care? How will the NHS and local councils work together in practice? How can we save £30bn without letting quality of care suffer? How should we lead the workforce through radical change, whilst improving the patient experience and outcomes?
Can we create new guidance from the latest innovation case studies, to better spread change across the NHS? How can local innovations be made sustainable? How can we influence the NHS’s working culture? What is the true role of NHS and industry top leaders in system wide transformation and improvement?
How can we best implement the national strategy ‘Better Procurement, Better Value, Better Care: A Procurement Development Programme for the NHS’ and save £2bn for the public purse? What does world class procurement really look like, and how might the NHS achieve the same? How can strategic procurement directly support both sustainable efficiency gains and better healthcare outcomes?
What are the practical implications of the Swift and Sure Justice white paper? How are the PCCs likely to develop and what will be their impact on local and national delivery? What does 'digitisation' mean in the context of the criminal justice system and what role can it play in supporting new ways of working?
How can local government leaders define and implement local services fit for the digital world? How can chief officers lead and manage the service, organisation and cultural changes necessary to harness the full opportunity? What is the real business case for digital in local public services?
How can we understand and manage the demand for local services better? What are the relative merits of in-sourcing, co-sourcing and out-sourcing for improving quality and reducing cost? How can we use our property assets more effectively to improve access and reshape services?
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We work closely with government departments, local public bodies, global and national firms, SMEs and academic and third sector organisations to identify, share and diffuse innovations and best practices in public services reform.