ITW Networks is now part of KnowledgeBrief

FAQs

The questions we are most commonly asked about ITW’s history and purpose and the way in which the Innovation and Best Practice Network operates.
Innovation distinguishes between the leader and follower
Steve Jobs,

Frequently asked questions

What’s happened?

KnowledgeBrief has acquired ITW Networks and is creating a new Public Services Innovation Group to offer new and advanced services to the public sector.

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Why has KnowledgeBrief acquired ITW?

To offer the same advanced learning and development services we have developed for the private sector to the public services leaders. And to incorporate ITW’s wealth of knowledge about public service innovation into the KnowledgeBrief portfolio of current and new services, including:

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What about ITW people?

The ITW team will become part of KnowledgeBrief’s Public Services Innovation Group (PSI Group). They will continue to manage the existing ITW Best Practice and Innovations programmes as they transition to the KnowledgeBrief brand and ethos.

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What happens to ITW programmes and meetings?

The speakers, content and participation from the public services and industry will not change significantly in the coming months, and ITW’s programmes will be further enriched through the addition of KnowledgeBrief’s content, technology and outcome-focused delivery methods for the working groups.

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Will KnowledgeBrief services be free to public services?

The existing ITW Networks Best Practice and Innovation programmes that are already planned will continue to be free to public services.

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What does KnowledgeBrief offer to the public services?

KnowledgeBrief is combining its existing capabilities in advanced management content and leading-edge learning technologies with ITW Networks’ wealth of knowledge and experience in the public sector to create the Public Service Innovation Group (PSI Group).

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What happens to the ITW brand?

The ITW Networks brand will be replaced by the KnowledgeBrief brand during autumn 2014.

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What happens to ITW’S members?

ITW’s clients will continue to receive full service for the duration of their memberships. Both during and after this time they will have the option to join the new service lines being rolled out by KB, and they will be actively offered the opportunity to experience the KnowledgeBrief services at the earliest opportunity.

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What will happen to the ITW website and publications?

The ITW website and publications will remain accessible in the coming months, but will not be updated beyond September. All existing and new content will be ported to the KnowledgeBrief database and website. All log-ins will continue to work on the ITW Networks website until the site is replaced with a new site for the Public Services Innovation Group.

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Who are the key people in KnowledgeBrief?

The directors of KnowledgeBrief are Matthew Wolstenholme, Justin Gowen and James Askew.

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Who are the key people in the new KnowledgeBrief Public Services Innovation Group?

Paul Conneely, Head of Strategy and Development at ITW Networks, will become Head of the KnowledgeBrief PSI Group and will oversee the design and development of the new organisation during autumn, ably supported by Programme Managers Oliver-John Shannon, Elizabeth Norton and Katherine Raleigh.

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How can I find out more?

You are encouraged to contact the PSI Group (formerly ITW) at any time – you can reach Paul, Elizabeth and Katherine on their existing contact details.

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Who are KnowledgeBrief’s current customers?

KnowledgeBrief serves the leaders in each industry including Virgin Atlantic, GSK, HSBC, Britvic, EY, CBRE and many more.

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Is KB an official supplier to the public services?

Yes. KnowledgeBrief’s online learning services are available via the CloudStore under the Software as a Services (SaaS) category and then Learning Management Services: http://govstore.service.gov.uk/cloudstore/

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Are KnowledgeBrief’s services endorsed by government or other bodies?

KnowledgeBrief and its MBA-in-Brief content is an approved provider of Level 7 (postgraduate) qualifications in Strategic Management and Leadership from the Chartered Management Institute (CMI), including Chartered Manager (CMgr) status

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Why should I be interested in KnowledgeBrief?

If you believe that better results rely on better capability in leadership and management, then our services may be for you.

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What will KB do for me?

We can help you get better personal, team and organisational results – that means meeting your business goals faster and smarter.

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How can I get involved?

Senior people working in public or third sector organisations are automatically eligible to join the network, but booking a place on individual events is essential. Potential industry partners can apply to support and take part in one or more programmes.

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How are ITW programmes funded?

There is usually no charge for individual public and third sector participants, but some programmes are co-funded by Departments. Industry partners pay an annual subscription to support the network's activities.

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Is there more involved than meetings?

Yes - professionally run meetings are at the heart of what we do, but they are complemented by other opportunities for knowledge sharing and the outputs from our programmes are distributed widely.

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Can anyone take part?

Anybody working in the public services, and our industry partners, can have access to the website. We make sure that the meetings we facilitate do not become too large. The right scale is important to stimulating the in-depth discussion that means valuable conclusions can be reached.

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How are you different to online networks such as LinkedIn or Facebook?

We focus on supporting collaborative practical action rather than just social contact.

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What does ITW stand for?

ITW is not an acronym - it comes from an earlier stage in the company's evolution.

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Why and how are you independent?

We remain independent so that we can provide a neutral platform for sharing innovations and best practices. We are not lobbyists or a trade group. We do not have a particular point of view to advance or special interests to satisfy.

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How much does it cost to take part?

There is usually no cost for public and third sector participants in our meetings, but booking ahead is essential. We have a flexible pricing model for our industry partners, so that the programmes can benefit from a wide range of expertise. Contact us to discuss the options on 020 7704 7630.

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What are the benefits of taking part?

Participants, and their organisations, benefit from studying the latest innovations and best practices in the implementation of reform. Spreading innovations and best practices across the public services has very significant efficiency and outcome benefits for the UK.

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How often are the meetings?

Each programme meets roughly every 4-6 weeks.

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What areas do you cover?

We facilitate programmes in four areas of the public services: Central Government, Local Government, Justice and Community Safety, and Health and Social Care.

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How did ITW Networks start?

ITW began facilitating its first network - on e-procurement - in 1995. The Public Services Innovation and Best Practice Network was established in 2004, working with HM Treasury on the adoption of shared services in Whitehall.

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How do programmes differ from industry conferences?

Our meetings are small-scale, highly interactive and focused on practical actions that participants can take away. They are part of a linked set of activities, not one off events. All of our meetings have a published output that summarises the main points covered. We promote these widely to help spread innovation and best practice across the system.

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ITW Networks, 15 Highbury Place, London, N5 1QP
Tel: 020 7704 7630
info@itwnetworks.com