ITW Networks is now part of KnowledgeBrief

Blog

Updates and new perspectives from ITW and its partners on emerging issues in public services reform. If you’d like to contribute a blog, please contact our office at info@itwnetworks.com.
Clinical categories and Clinical pathways

Clinical categories and Clinical pathways

The approach to Clinical Categories and Clinical Pathways is an initiative to fundamentally re-think clinical engagement in the procurement of medical devices and the subsequent relationship with the device industry.

I am convinced that your forum offers the best opportunity to share with others our successful innovation.
Chair, Clinical Commissioning Group
Clinical categories and Clinical pathways

Clinical categories and Clinical pathways

The approach to Clinical Categories and Clinical Pathways is an initiative to fundamentally re-think clinical engagement in the procurement of medical devices and the subsequent relationship with the device industry.
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General Dynamics IT Publish Health Data Whitepapers

General Dynamics IT Publish Health Data Whitepapers

General Dynamics IT work closely with organisations to exchange and share health data in meaningful ways, enabling data to become interconnected information that plays a critical role in improving the quality of care and balancing the cost of healthcare delivery. They have published two whitepapers that those working in healthcare will find beneficial.
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Towards Innovation

Towards Innovation

Local government is full of bright ideas, but a gap is often evident between these ideas and implementation. Having a creative idea is only part of the process, and managers need to recognise that to deliver better outcomes innovation should be considered a process.
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Health Procurement Strategy - eProcurement

Health Procurement Strategy - eProcurement

The NHS eProcurement strategy was published in April 2014 and this Health Procurement Strategy meeting was focused on turning strategy into implementation.
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General Dynamics Webinar Explains How Trusts Can Improve Patient Safety

General Dynamics Webinar Explains How Trusts Can Improve Patient Safety

Catch up on the latest webinars on General Dynamics Healthcare IT Channel.
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Sustainable Primary Care

Sustainable Primary Care

This lively and highly interactive session explored the routes to developing sustainable primary care services. Twenty-five senior managers from across the health sector came together and were joined by Dr May Cahill, GP and City & Hackney CCG Clinical Lead and Jill Matthews, Head of Public Health & Primary Care at NHS England (Midland & East)
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ITW is now part of KnowledgeBrief

ITW is now part of KnowledgeBrief

ITW Networks and KnowledgeBrief come together to bring fresh thinking and practice to public service innovation.
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Join General Dynamics for Insightful Healthcare Webinars

Join General Dynamics for Insightful Healthcare Webinars

General Dynamics have created a dedicated Health IT Channel to allow discussion that create better healthcare outcomes.
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Securing and Sharing Data

Securing and Sharing Data

The best practice network meeting of the Health Innovation Exchange Programme on 15th July 2014 discussed securing and sharing data, a topic which has been identified as crucial to providing the supporting evidence for innovations into the NHS.
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Rationalising and Decommissioning Services in the NHS

Rationalising and Decommissioning Services in the NHS

The financial pressures on the NHS combined with the move towards more community-based approaches to delivering health and social care suggest there will need to be a major restructuring of NHS services. But rationalising and decommissioning services remains both difficult and controversial. A recent ITW best practice group investigated the issue.
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Patient centred care

Patient centred care

This best practice group of the health innovation exchange programme focused on the important subject of patient centred care.
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Delivering immediate efficiency and productivity gains

Delivering immediate efficiency and productivity gains

The strategy document “Better Procurement, Better Value, Better Care: A Procurement Development Programme for the NHS” set out plans for improving NHS procurement in the longer term and building capability that is amongst the best in the world.
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Building strong local markets

Building strong local markets

As councils move back from direct service delivery, particularly in areas such as social care, the hope is that private and VCS providers will take the strain. But how realistic is this and what were some of the messages coming from our recent best practice group meeting on building strong local markets?
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Applying design principles to public services

Applying design principles to public services

With the unprecedented squeeze on local government finances, we’ve heard a lot of talk about ‘redesigning’ services. But what does this mean in practice and what would a design-led approach look like? At a recent dinner, John Mathers, Chief Executive of the Design Council, and some leading council chief executives explored how the concept of design can be applied to the public services.
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System reconfiguration to deliver improved health outcomes

System reconfiguration to deliver improved health outcomes

The latest Health Leaders Dinner on 22nd May focused on the complexities of reconfiguring services to deliver improved health outcomes. Professor Tony Rudd, National Clinical Director for Stroke with NHS England, outlined the dramatically improved quality of care achieved from the radical reconfiguration of stroke services in London.
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Horizon Scanning & Social Media Analytics

Horizon Scanning & Social Media Analytics

At this recent WorkGroup run as part of ITW Network's Central Government Programme we were joined by Elayne Phillips, Head of Horizon Scanning and Planning at DEFRA, who introduced DEFRA’s approach to horizon scanning and social media analytics.
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Relationships, Trust and Security in a Digital World

Relationships, Trust and Security in a Digital World

At this workgroup we were joined by Steve Williams, Director of IT Audit at NAO.
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The Social Value Act – one year on

The Social Value Act – one year on

The Social Value Act has recently had its first birthday. So what were some of the messages coming from our recent best practice group on its implementation?
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Supplier Relations

Supplier Relations

The latest best practice network meeting of the Health Procurement Strategy Programme on 30th April discussed Supplier Relations.
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Medicines Optimisation

Medicines Optimisation

The latest best practice network meeting of the Health Innovation Exchange Programme on 24th April discussed Medicines Optimisation. Jonathon Fox, Medicines Optimisation Programme Lead, at NHS England outlined that £13.8 billion is spent each year on medicines by NHS England.
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Driving innovative inclusive and sustainable public services

Driving innovative inclusive and sustainable public services

At ITW's recent Breakfast Briefing, we heard from Lee Digings, author of EU Procurement: Law and Practice on the changes the EU laws will bring to the practice of procurement.
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Data Sharing and Patient Care

Data Sharing and Patient Care

ITW have run a series of meetings over the last six months where participants from across the health and local services have discussed the potential role data can play in patient care - and the attendent questions of security and privacy.
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Managing Major Contractors

Managing Major Contractors

At our working group on 19th March Keith Davis, Director, Cabinet Office and Cross-Government studies at the National Audit Office discussed the NAO’s recent reports on government contracting. Anthony Oliver, Chief Procurement Officer at Westminster City Council also outlined Westminster's approach to handling major contracts. Neither speaker suggested that public bodies should move away from external contracting; rather they need to contract more effectively.
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Becoming an Intelligent Client

Becoming an Intelligent Client

Our Interactive Seminar in London on the 2nd April explored the attributes and skills public service organisations need to become intelligent clients of external service providers.
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Co-Commissiong Across Government

Co-Commissiong Across Government

Our speaker at this Interactive Seminar on 13th March was Michael Wheatley, an experienced Commissioner with the National Offender Management Service (NOMS) to manage the co-commissioning of health, wellbeing, substance misuse and social care services in prisons for offenders.
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Using Business Intelligence to Drive Transformation

Using Business Intelligence to Drive Transformation

Business intelligence has traditionally been about retrospective performance reporting, but there is a growing need now to look ahead and map future demand for services. During a highly interactive discussion, participants explored approaches towards "intelligence-led" public services.
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Promote change - information exchange

Promote change - information exchange

Opening the Leading Locally in a Digital World programme for 2014, ITW Networks hosted a conversation on 'information sharing to drive transformation' in local government services, with guests from over twenty local authorities, government bodies and industry partners.
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Dare to share

Dare to share

As our first workshop for 2014, part of the Health Innovation programme, we on 21st January invited colleagues for a conversation on information sharing and governance in healthcare.
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Commonality on purpose - partnership working

Commonality on purpose - partnership working

"Working in partnership is progress, not treachery" - Vince Cable
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The key public service challenge of our times?

The key public service challenge of our times?

As our last event for 2013, on 5th December ITW Networks hosted a cross-sector dinner, entitled ‘Managing demand – the key public sector challenge of our times?’. The dinner included guests from central & local government, healthcare, justice services, the third sector and industry, and was a lively and thought provoking affair.
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Wicked issues, innIT.

Wicked issues, innIT.

On 26th November, key service leaders from across local government (such as Bristol CC, LB Barnet, Norwich CC and the LGA) and industry (Fujitsu, Esri, Steria and Public-i) met at the symposium of ITW Networks’ Leading Locally in a Digital World programme, 'Can 'digital' help crack local government's biggest challenges and wicked issues?'.
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Local Services Commissioning - the who, when, what and how… and why.

Local Services Commissioning - the who, when, what and how… and why.

On 7th November Fujitsu hosted a Local Government meeting around 'New Approaches to Commissioning Local Services'. As well as Fujitsu, guests also heard from Staffordshire County Council and Waverley Borough Council.
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Open Data and Transparency

Open Data and Transparency

Today ITW Networks discussed Open Data and Transparency with various guests including senior directors from the Cabinet Office, the National Measurement Office, DEFRA, Equiniti, Big Lottery Fund, Public-i, and others.
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Beyond regeneration, towards growth

Beyond regeneration, towards growth

Senior managers from a range of councils and industry partners came together on the 15th October at the Studio in Birmingham to discuss how we can move beyond traditional approaches to regeneration towards a focus on growth. Four presenters gave short inputs to the discussion, including a speaker from Carillion who acted as hosts for the event.
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Shifting our perspective

Shifting our perspective

Senior managers from a range of councils and industry partners enjoyed a lively and insightful discussion at Thursday’s session of the ITW Leading Locally in a Digital World programme. Catherine Howe, Chief Executive of Public-i, helped instigate the debate with brief talk on the role digital tools and behaviours could play in managing demand for local services.
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From Soup To Nuts: What’s On The Menu For Local Digital Services?

From Soup To Nuts: What’s On The Menu For Local Digital Services?

On 17th September ITW Networks hosted a Review Dinner enjoyed by a range of guests from across the local government sector, where we discussed the learning and insights generated by the “Leading Locally in a Digital World” programme so far.
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Engaging the Public, Managing Demand

Engaging the Public, Managing Demand

An extremely engaging discussion was had at out Best Practice Group in Birmingham on Tuesday 24th September, which began with a brief talk by Catherine Howe of Public-I entitled “Transforming your relationship with the public: Demand management and new models of service delivery”.
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Congratulations

Congratulations

Lucy Murray-Brown, who will be leading the meeting at Wiltshire Council on 18th September, has been shortlisted for the Guardian newspaper's "Local Government Leaders of the Future."
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From QIPP to QEP

From QIPP to QEP

“Efficiency is doing things right; effectiveness is doing the right things.” - Peter Drucker
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Commissioning the Future

Commissioning the Future

"Many people see technology as the problem behind the so-called digital divide. Others see it as the solution. Technology is neither. It must operate in conjunction with business, economic, political and social system." - Carly Fiorina
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Implementovation

Implementovation

"Creativity is thinking up new things. Innovation is doing new things." – Theodore Levitt
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How well are you doing?

How well are you doing?

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.” ― H. James Harrington
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Procurement Performance

Procurement Performance

"Without a standard there is no logical basis for making a decision or taking action." - Joseph M. Juran
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Busting digital myths?

Busting digital myths?

"People ignore design that ignores people." Frank Chimero
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Mutualisation, one year on

Mutualisation, one year on

"Mutuals are about people... the critical factor is how individuals are involved in the process in such a way that they have ownership of the end products, understand their future business and understand their role in it." - Clare Oakley
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Times Are a-Changin’

Times Are a-Changin’

“Excellence is not an act, it’s a habit” - Aristotle
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Launch of the ‘Leading Locally in a Digital World’ programme

Launch of the ‘Leading Locally in a Digital World’ programme

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” ― Richard Buckminster Fuller
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Risk in the new public service world

Risk in the new public service world

The word ‘risk’ comes up constantly in our network discussions, but often in a loosely defined way. There’s been some thinking about the topic – for instance, Google ‘risk and public services’ and you’ll find references to work by the LSE and the National Audit Office. However, there’s scope to do more.
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